Start by taking action…

FROM RANDOM ACTS TO DELIBERATE ACTION

There are two expressions I won’t forget about a particular team member I worked with.
Let me tell you about the first.

I was sitting in my office when my team member breezed in high on energy and enthusiasm.
She had just delivered a kick-ass event for the company that transformed the traditional notion of a seasonal PR event. Rather than it being all ‘white space and canapes’ she’d taken journalists out into the city to experience the new collection by reimagining and taking over shops, apartments and bars for the day.

Each brand story had been crafted to fit its location, each with an expert storyteller at hand to connect the journalist, environment and story in a highly creative and meaningful way.
It was revolutionary and the feedback from those in attendance was glowing and the press results exceptional. It also caught the attention of the Global team.
The platitudes were flowing.

I applauded the team member for her initiative and the results. I had proudly presented the feedback to the global team ensuring that full recognition and credit was given to the way she had led and delivered the event. And here comes the first expression.

“So, what’s next?” I asked. I could tell by her face that she was stunned and puzzled.
‘What do you mean?” she replied, a mixture of confusion and concern.

“Well, it’s like a band that delivers an amazing debut album,” I continued. ‘There are rave reviews, maybe a stand-out track or two, they garner extensive press columns and an expectant buzz for a tour. It’s all great. Then comes the tricky part, the follow-up album.”

“So, what’s your ‘follow-up album’ going to be? What are you going to do next to top this event?”
‘Oh… I see,’ she replied, somewhat surprised.

I reiterated that the first event had been exceptional and highlighted some particularly note-worthy success factors. I also reassured her that I had her back, that I wanted her
to explore and push the boundaries further.
She left my office slightly bemused and deep in thought. Challenge accepted.

Needless to say, she came back with an amazing proposal for the next event. It was thoughtful and confident, taking the original concept to the next level. Boldly, she also reached out personally to get the CMO to actively participate in her plans for the event.
It was an engaging and transformative event that changed the way the brand communicated with the press and media at the time

And the second facial expression?
The smile on her face after the second event.

A confident, knowing smile that she had believed in herself and dared to step out of her comfort zone, knowing that she was supported and enabled. It was her idea, her execution.

My role was to provide her with emotional support and guidance and ask the right questions along the way, to help her deliver her vision for the event. However, the framework
was one built on trust, integrity and creating something meaningful together.

This was about leaning into the values of the brand and pushing the experience to get
the best out of individuals and teams.
The outcome exceeded the mere metrics of ROI.

Here was kindness in motion, something measurable and actionable,
that moved the needle from random acts to deliberate action.

It is the responsibility of leaders:
To inspire.
To create an environment of psychological safety.
To be open and human.
To encourage the team to ‘lift as you climb’.

Leaders have an opportunity to initiate kind decisions and a kind culture that just
makes the way we work together better.
There is also an inherent responsibility to begin building a legacy,
to nurture and inspire those who will follow in their footsteps.

How many of the 92,000 hours we spend at work in a lifetime have you already used up?
Your legacy starts today.
There is no re-run and notably the demographic of employees in companies is shifting
fast too.

They won’t wait for you either.

It is the responsibility of leaders
To inspire.
To create an environment of psychological safety .
To be open and human.
To encourage the team to ‘lift as you climb’.

Leaders have an opportunity to initiate kind decisions and a kind culture thatjust makes
the way we work together better.
There is also an inherent responsibility to begin building a legacy, to nurture and inspire those
who will follow in their footsteps.

How many of the 92,000 hours we spend at work in a lifetime have you already used up?
Your legacy starts today.
There is no re-run and notably the demographic of employees in companies is shifting fast too.

Photo by Frederik Trovatten on Unsplash

ABOUT

Neil Schambra Stevens is a People Strategist and Business Coach focusing on well-being and productivity in the workplace. He believes better business is achieved by emerging leaders who practice kindness, gratitude, momentum and resilience.

Neil draws on over two decades of C-level experience with Fortune 500 brands, simultaneously building brand love and high performing teams, and collecting life and work experiences along the way across Europe, Asia and the USA.

He is a regular guest, writer and speaker on podcasts, articles and roundtable discussions on the importance of productivity and well-being in the workplace. Neil believes in simplicity and encourages the principle of “Working From Anywhere’. He currently lives and runs Mercury Jam from a houseboat in Amsterdam.

He is a regular guest, writer and speaker on
podcasts, articles and roundtable discussions
on the importance of productivity and well-being
in the workplace.
Neil believes in simplicity and encourages
the principle of “Working From Anywhere’.
He currently lives and runs Mercury Jam
from a houseboat in Amsterdam.

Experience includes:
Levi’s / Heineken /
Converse / ASICS /
Lenovo / Vans / Polaroid

Experience includes:
Levi's / Heineken / Converse / ASICS / Lenovo / VANS / Polaroid

Photo by Peter Hemmelink

Contact Us

To set up an initial introductory call, choose a date and time on the
calendar that works for you.
Or send us a note at hello@mercuryjam.com, we look forward to
hearing from you.

To set up an initial introductory call,
choose a date and time
and on the
calendar that works for you.
Or send us a note at hello@mercuryjam.com,
we look forward to
hearing from you.